Shipping policy

This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our online store. Please read this policy carefully before placing your order.

1. Processing Time:

All orders are typically processed within 2-5 business days (excluding weekends and holidays) from the date of purchase.

Please note that processing time may be longer during peak seasons or promotional periods.

2. Shipping Methods:

We offer standard domestic shipping and international shipping.

3. Shipping Rates:

Shipping rates are calculated based on the destination, weight, and dimensions of the package.

The applicable shipping charges will be displayed during the checkout process before you finalize your order.

4. Delivery Time:

The estimated delivery time depends on the shipping method selected and the destination.

Standard shipping within Athens, Greece typically takes 2-3 business days.

International shipping delivery times may vary depending on the destination country and customs clearance.

5. Customs and Duties:

For international orders, please note that customs fees, taxes, or import duties may apply upon arrival in the destination country.

The recipient of the shipment is responsible for any additional charges imposed by customs authorities.

6. Shipping Restrictions:

We currently offer shipping to select countries/regions. If your country/region is not available during checkout, we apologize for any inconvenience caused.

7. Shipping Address:

Please ensure that the shipping address provided is accurate and complete to avoid any delivery issues.

We are not responsible for any delays or non-delivery due to incorrect or incomplete address information provided by the customer.

8. Order Tracking and Support:

If you have any questions or need assistance regarding your order, shipment, or tracking, please contact our customer support team.

We will be happy to assist you and provide updates on your order status.

Note: This Shipping Policy is subject to change without prior notice. Please review the policy periodically for any updates or modifications.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us. Your satisfaction is our top priority, and we strive to ensure a smooth and efficient shipping experience for all our customers.

Last update: 26/6/2024